Frequently Asked
Questions

Active owners with popular cars can earn up to around 800 EUR per month when their car is rented regularly. Actual earnings depend on your pricing, location, and how often your car is available.

All drivers must pass ID and driver’s license verification through Veriff before they can book cars through Caround.

The driver is responsible for any damage they cause. If the owner has valid rental insurance that covers rentals to private persons, insurance may cover the damage first. The driver may still be responsible for deductibles or uncovered costs.

Owners can use their own GPS tracker or order one from Caround. The GPS tracker is free for the first 3 months and then costs €14.90 per month.

The driver sends a booking request. The owner accepts or declines it manually. After approval, chat opens, the owner shares the location, and the driver uploads before and after trip photos.

For hourly trips, fuel is calculated automatically using odometer photos. For daily trips, the car should be returned with the same full tank level.

Payments are processed securely through Stripe. Owners must create a Stripe account before using Caround. Earnings are paid to the owner’s Stripe balance.

Yes. During Beta, owners manually accept all bookings. You can accept or reject any booking request.

This is very unlikely because all drivers are verified. If it happens, contact Caround immediately through Support Chat. We will help provide legally permitted information to the police.

During Beta, cancellation requests must be submitted through Support Chat. Free cancellation is available up to 6 hours before the trip.

Ride extension is not automated yet. To extend a ride, create a new booking immediately after the current one if the time slot is available.